Service Advisor for Xpeng Electric Vehicles - Talent Pool

Erajaya · 📍 Kebayoran Lama, Jakarta Raya · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 8000000 - 12000000
Erajaya is seeking a dedicated Service Advisor to join our team and support the growing Xpeng Electric Vehicles market in Indonesia. As a Service Advisor, you will be responsible for providing exceptional customer service, diagnosing vehicle issues, and ensuring customer satisfaction. This is an exciting opportunity to be part of the rapidly expanding electric vehicle industry in Indonesia.

📋 Tanggung Jawab Pekerjaan

Provide exceptional customer service and build strong relationships with customers.,Diagnose and repair vehicle issues accurately and efficiently.,Ensure all customer service requests are met in a timely and professional manner.,Maintain accurate records of all customer interactions and repairs.,Stay up-to-date with the latest Xpeng Electric Vehicle models and technologies.,Assist in training and mentoring new team members.,Participate in team meetings and contribute to continuous improvement initiatives.

🎓 Kualifikasi & Syarat

Minimum 2 years of experience as a Service Advisor or similar role in the automotive industry.,Strong knowledge of Xpeng Electric Vehicles and their features.,Excellent communication and interpersonal skills.,Ability to work under pressure and meet tight deadlines.,Proficiency in using computer systems and software for customer and repair records.,Valid driver's license and a clean driving record.,Familiarity with Indonesian language and culture is a plus.

🛠️ Keahlian

Customer serviceTechnical diagnosisProblem-solvingTime managementTeamworkComputer proficiency
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